Sometimes it may be necessary to cancel an active journey in Introist, for example, if an employee has been terminated or if there is a change in their role or responsibilities. Canceling an active journey can help ensure that employees are not prompted to complete tasks that are no longer relevant or necessary. In this article, we'll explain how to cancel an active journey in Introist.
Step 1: Navigate to the Employee's Profile
To cancel an active journey in Introist, you will first need to navigate to the employee's profile. To do this, click on the "Employees" section from the left-hand menu and select the employee whose active journey you want to cancel.
Step 2: Find the Active Journey
Once you are in the employee's profile, you will see a list of their active journeys. Find the journey you want to cancel and click on it to open it.
Step 3: Cancel the Journey
To cancel the active journey, click on the "Actions" button in the top right corner of the screen. After that select “Cancel Workflow”. A pop-up window will appear, prompting you to confirm whether you want to cancel the workflow. Click on "Confirm" to confirm.
Repeat these steps for each active journey you want to cancel.
Canceling an active journey in Introist is a simple process that can help ensure that employees are not prompted to complete tasks that are no longer relevant or necessary. By following the steps outlined in this article, you can easily cancel an active journey in Introist and help keep your workflows up-to-date and relevant.